• MANAGE & SUPPORT

    Get up to 11X faster hardware resolutions vs the competition1.

    Learn how to get the most out of the Manage & Support phase

    The Manage & Support Phase with Dell

    This phase is defined by ongoing system and software management but also an increasing need for support. User wear and tear starts taking its toll, requiring repairs and service, including security updates and enhancements. Dell can make all of it easier.

    Up to 0 faster by using ProSupport Plus with SupportAssist
    0 management some tasks can be totally automated
    PC Lifecycle Manage and Support
    Manage & Support Solutions
    PC Lifecycle Client Support

    Dell Client Command Suite

    Many labor-intensive management tasks can be automated or streamlined, including system deployment, configuration, monitoring and more.

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    Dell Endpoint Security Suite

    Dell Endpoint Security Suite Enterprise

    Our suite allows end users to work wherever they please with advanced threat prevention, encryption and authentication. Dell Endpoint Security Suite Enterprise powered by Cylance proactively stops an overall 99.69% percent of malware —one of the highest amongst the top anti-virus solutions identified*.

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    Dell-unique Intel® vPro™

    When you update once, you update everywhere with vPro extensions that allow remote BIOS management and hard drive wipes, even when systems are offline.

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    VMware AirWatch

    This leverages our free Client Command Suite tools to let you manage all Windows 10 devices from a single pane of glass.

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    ProSupport Plus with SupportAssist

    Downtime is reduced significantly when issues like a failed hard drive can be resolved nearly instantly. ProSupport Plus with SupportAssist is the most complete support service for PCs and tablets in the market. It is predictive and proactive saving you critical time – a failed hard drive can be resolved up to 11x faster than HP, Lenovo or Apple.2

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    * Based on independent NSS labs testing dated Feb 2017.

    1 Source: Based on a Principled Technologies test report, “Spend Less Time and Effort Troubleshooting Laptop Hardware Failures”, April 2018. Testing commissioned by Dell, conducted in the United States. Actual results will vary. Full report: http://facts.pt/L52XKM

    2 Source: Based on a Principled Technologies test report, “Spend Less Time and Effort Troubleshooting Laptop Hardware Failures”, April 2018. Testing commissioned by Dell, conducted in the United States. Actual results will vary. Full report: http://facts.pt/L52XKM

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