• DELL EMC PARTNER PROGRAM AGREEMENT

       

      中文譯本僅供參酌。若中、英文版本間有任何歧異, 應以英文為準。
      Chinese translation is for reference only. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.

      By participating in the Dell EMC Partner Program (“Program”), the company or entity submitting the channel partner application (“you”, “your” or “Channel Partner”) agrees to be bound by these terms and conditions (the “General Terms”) and the Partner Specific Terms that align to the partner track or type in which you are authorized to participate in the Program (the General Terms and applicable Partner Specific Terms are collectively the “Agreement”).  Unless otherwise specified by Dell EMC, this Agreement shall govern your participation in the Program and subprograms, including marketing and incentive programs, if applicable.  Please print a copy of this Agreement for your records.  Completion of the channel partner application does not imply that you have been accepted into the Program.  For purposes of this Agreement, “Dell” means Dell B.V. Taiwan Branch; "EMC" means an EMC Information Systems International; "Dell EMC" means Dell, EMC, or both; and “Dell EMC Affiliate” means any direct or indirect subsidiary of Dell Inc. This Agreement supersedes any previous program terms (including the EMC Reseller Marketing Support Agreement) in place between you and Dell or EMC.

      1. ELIGIBILITY.  Throughout your participation in the Program, you must (a) maintain good credit standing with Dell EMC; (b) maintain a current registration profile, including yearly updates, and (c) provide prompt, written notification to Dell EMC of any changes that may affect your participation in the Program.

      2. PURCHASES.  Channel Partner may purchase Dell EMC products and services only from Dell EMC authorized distributors, unless Channel Partner is expressly authorized by Dell EMC, subject to the applicable Partner Specific Terms to purchase Dell EMC products and services directly from Dell EMC.

      3. PARTNER PORTAL ACCESS.

      3.1 Scope and Grant of License.  Dell EMC may provide you, or you may receive, (i) access to Program-related websites, tools, and web-based applications (“Partner Portal”); (ii) information, materials, and tools pertaining to Dell EMC products and services, Dell EMC, Dell EMC Affiliates, or the Program; (iii) Customer Data (as defined in the Customer Data Terms located here); or (iv) Personal Information (as defined below) ((ii) through (iv) collectively, the “Information”). Dell EMC grants Channel Partner a limited, non-exclusive, nontransferable, non-sublicenseable right and license, while this Agreement is in effect, to access and use the Partner Portal and Information solely in accordance with this Section 3 (Partner Portal Access) and Section 6 (Confidential Information). All Information shall remain the property of Dell EMC.

      3.2 Restriction on Usage.  Channel Partner shall use the Information only for the purposes of (i) marketing and delivery of Dell EMC products or services; (ii) development of Channel Partner services utilizing Dell EMC products and services; and/or (iii) assisting Dell EMC to sell and/or license Dell EMC products and services. Channel Partner will use and manage Customer Data in accordance with and subject to the Customer Data Terms. Channel Partner shall promptly notify Dell EMC of the termination or reassignment of any Channel Partner personnel who have been granted access hereunder.

      3.3 Additional site information.  Your access and use of the Partner Portal are also subject to the Terms located here for Dell and here for EMC and, as applicable.

      3.4 Errors & Availability.  Dell EMC is not responsible for any errors or delays in transmission that may occur prior to our receipt of the transmission.  Security procedures used in the Partner Portal are solely for the purposes of authentication of a transmission.  All transmissions are considered received by Dell EMC only when actually received by Dell EMC.  Access to the Partner Portal may be unavailable without notice at certain times, and Dell EMC will not be liable for any damages that may result from such unavailability.

      4. PARTNER TRAINING OBLIGATIONS.  Channel Partner shall complete, at its own expense, all training that Dell EMC requires for Channel Partner type and tier.  Channel Partner will use reasonable commercial efforts to complete training within ninety (90) days after the training becomes available from Dell EMC, or earlier as specified by Dell EMC.

      5. OTHER CHANNEL PARTNER BENEFITS.  Dell EMC may choose to make certain information we collect about your business available to companies with whom Dell EMC has a strategic relationship, including, without limitation, companies who conduct market research on behalf of Dell EMC or offer products or services intended to be a benefit to you or your customers.  The information will be provided under confidentiality agreements between Dell EMC and such partners and may be used in connection with notifying you of products, services or programs that Dell EMC believes may be of interest to you.

      6. CONFIDENTIALITY.

      6.1 Confidential Information.  In connection with the Program, you may have access to or be exposed to (through the Partner Portal or other means) Information or other materials, data or information that is not generally known to the public, whether such information is in written, oral, electronic, web site-based, or other forms (collectively, "Confidential Information"). You will keep all Confidential Information strictly confidential for a period of three (3) years after the termination of this Agreement, using at least the same degree of care as you use to protect your own confidential information, but no less than reasonable care.  Notwithstanding anything to the contrary in this Agreement, your confidentiality obligations with respect to Personal Information and trade secrets of Dell EMC or Dell EMC Affiliate shall never expire.  You may share Confidential Information with only your employees who have a need to know and who are subject to legally binding obligations of confidentiality no less restrictive than those imposed by this Agreement.  These confidentiality obligations do not apply to any Confidential Information that (a) you can demonstrate was in your possession before your receipt from Dell EMC; (b) is or becomes publicly available through no fault by you; or (c) you rightfully received from a third party without a duty of confidentiality.  If you are required by a government body or court of law to disclose any Confidential Information, you agree to give Dell EMC reasonable advance notice so that Dell EMC may contest the disclosure or seek a protective order. You acknowledge that damages for improper disclosure of Confidential Information may be irreparable and that Dell EMC shall be entitled to seek equitable relief, including injunction and preliminary injunction, in addition to all other remedies available at law or in equity.  Notwithstanding any separate confidentiality agreement you may have with Dell EMC, you agree that information regarding your business with Dell EMC and information you provide to Dell EMC in connection with the Program may be accessed and used by Dell EMC and Dell EMC Affiliates  and their employees and contractors for sales and marketing purpose and for any purpose related to the Program or the relationship between you and Dell EMC and may be disclosed to relevant Dell EMC distributors or resellers, governing body, or your customers or end-users for the purposes of fulfilling Dell EMC’s obligations to you and your customers.

      6.2 Personal Information.  You represent that you have permission from all of the applicable individuals to use and disclose Personal Information and you hereby grant Dell EMC permission to use and disclose such Personal Information for the purposes of conducting the Program and any subprogram and in accordance with this Agreement and any applicable laws.  As used in this Agreement, the term “Personal Information” means any information or data that alone or together with any other information relates to an identified or identifiable natural person, or data considered to be personal data as defined under applicable laws, including but not limited to your employees’ names and contact information.

      7. LEAD MANAGEMENT TOOLS.  Dell EMC may provide Channel Partner with lead management tools (“Lead Management Tools”) to access and manage information regarding your leads.  The term “Partner Lead Contact Data” shall mean any contact’s first and last name, e-mail address, and phone number that you choose to record in the Lead Management Tools.  Only systems administrators and Dell EMC Channel Marketing and Sales employees and other personnel working with Channel Partners will have the ability to view this data through the Partner Lead Management Tools unless otherwise specified by Dell EMC.   Partner Lead Contact Data will not be used by Dell EMC for its direct sales or marketing efforts except with Channel Partner’s prior approval or except if such data is obtained by Dell EMC independently from other sources. If Dell EMC elects to provide a customer lead to you, then by accepting or using customer lead and the personal and business information pertaining to such customer lead (“Lead Information”) you agree to (a) use Lead Information solely in connection with the marketing or sales campaign for which the Lead Information was provided and then only for the purpose of marketing Dell EMC products and services, (b) manage Lead Information in accordance with applicable privacy laws and this Agreement, (c) maintain industry-standard physical, organization and technical processes and procedures to protect any unauthorized access to Lead Information, and (d) notify Dell EMC promptly after becoming aware of any unauthorized access to, or loss of, Lead Information.

      8. DEAL REGISTRATION TOOL.  Deal registrations in the Partner Portal can be automatically linked to leads in the Lead Management Tool.  You understand and consent to the following:  once a lead is linked to a registered deal or opportunity with a customer, (i) Lead Information related to the customer will appear in the deal registration tool; (ii) all Partner Lead Contact Data related to the customer will become visible to Channel Partner, Dell EMC Distributor, and Dell EMC channel and sales personnel through the deal registration tool; (iii) the deal registrant can view a list of contacts at Channel Partner and Dell EMC Distributor and engage one or more of them as a point of contact for the deal; and (iv) each contact, and all Dell EMC Channel and Sales personnel, can view the names and contact information for all of the contacts associated with the deal.

      9. ADMINISTRATION.  During the term of this Agreement and a period of five (5) years thereafter you will maintain legible, accurate and complete books and records concerning this Agreement and your activities hereunder. At the end of this retention period, you will appropriately dispose of all records. Upon Dell EMC's request, you will cooperate with and assist Dell EMC with any audit, review, or investigation ("Audit") that relates to (i) this Agreement or your compliance with laws; (ii) your marketing, sale, distribution, licensing, or delivery of Dell EMC products and services, whether sourced from Dell EMC or a third-party; (iii) any rebates, incentives, concessions, or other amounts paid or payable by Dell EMC; (iv) compliance with logo use standards, or (v) any amounts due to Dell EMC.  In connection with an Audit, you will deliver all records, information, and documents reasonably requested by Dell EMC.  Dell EMC has the right to conduct onsite Audits, and you will grant Dell EMC and its employees and representatives with reasonable access to information, records, personnel, and customers (including customer agreements to verify your compliance with this Agreement) and provide entry and access to your premises or other locations (during normal business hours) where such information and records are located.  Failure to cooperate with an Audit or provide the information or records requested by Dell EMC is a material breach of this Agreement.  Dell EMC will pay the costs of an Audit except where a discrepancy of five (5) percent or more is discovered in the information disclosed by you, in which case you agree to be responsible for all reasonable costs.

      Dell EMC may deny any claim that it believes, in its sole discretion, does not conform to this Agreement, the Program, or subprogram terms.  Dell EMC may, without prior notice, immediately suspend or terminate an order, registration or your participation in the Program if you provide to Dell EMC or customers any inaccurate, incomplete, or fraudulent claims or information or if you engage in activities that may cause damage, embarrassment or adverse publicity to Dell EMC, or any of its officers, directors or employees.  Dell EMC’s records and systems shall be authoritative and conclusive for purposes of determining your eligibility and Program benefits and for performing any computation under the Program.  Dell EMC reserves the right to interpret the rules of the Program in its sole discretion.  All decisions made by Dell EMC are final.

      10. PARTNER CONDUCT AND COMPLIANCE WITH LAWS.  You represent and warrant that you understand and agree to comply with your obligations under the Dell EMC Partner Code of Conduct (including compliance with the Anti-Corruption Laws, as defined therein), in connection with this Agreement and Program. You will not, in connection with this Agreement or Program, take or allow any third party to take, any action or engage in any practice that would violate the Anti-Corruption Laws.

      You represent and warrant that: (i) neither you nor any of your directors or officers or employees, who have decision-making authority with respect to this Agreement, have been convicted of any offense involving bribery, corruption, fraud or dishonesty, or to the best of your knowledge, have been or are the subject of any investigation, inquiry or enforcement proceeding by any governmental, administrative or regulatory body regarding any offense or alleged offense under the Anti-Corruption Laws and (ii) neither you nor any of your directors or officers or employees, who have decision-making authority with respect to this Agreement, are government officials. Dell may immediately terminate this Agreement or suspend its performance hereunder if Dell has reason to believe that you have breached this Section 10 or the Dell EMC Partner Code of Conduct.

      11. LOGOS AND TRADEMARKS.

      11.1 Dell EMC Logos, Trademarks and Domain Usage.  You agree that trademarks, service marks, trade or company names, product and service identifications, internet domains/internet addresses, logos, artwork and other symbols and devices associated with Dell EMC, Dell EMC Affiliates, and Dell EMC’s products and services (the “Dell EMC Marks”) are and shall remain Dell EMC’s property. You acknowledge that any provided images and artwork of Dell EMC products or services are copyrighted by Dell EMC and you will not alter these images or use them outside of the context in which they were provided to you.  Without limiting the foregoing, you agree that you will not use the Dell EMC Marks in search engine advertising, either as a keyword or in advertisements appearing on search engines or in email addresses, without Dell EMC’s prior written permission.  Additionally, you may not register or use any domain name or business name containing or confusingly similar to any Dell EMC Marks.    

      11.2 Program Logos.  All Dell EMC Program Logos will be governed by the Dell EMC Channel Partner Logo and Trademark Use Document found here.

      12. WARRANTY DISCLAIMER.  DELL EMC MAKES NO WARRANTIES AND SPECIFICALLY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE PROGRAM (INCLUDING, WITHOUT LIMITATION, ALL INFORMATION, TOOLS, AND OTHER MATERIALS RELATED TO OR PROVIDED UNDER THE PROGRAM), EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND ANY WARRANTY ARISING BY STATUTE, OPERATION OF LAW, COURSE OF DEALING OR PERFORMANCE, OR USAGE OF TRADE.  YOU UNDERSTAND THAT THE PROGRAM DOES NOT GUARANTEE THAT YOU WILL MAKE ANY SALES OR PROFITS. ALL DELL EMC INFORMATION IS PROVIDED “AS IS”.

      13. INDEMNIFICATION.  To the fullest extent permitted by law, you shall indemnify, defend, and hold harmless Dell EMC, Dell EMC Affiliates, and their respective successors and assigns from any claim, demand, cause of action, debt, or liability (including reasonable attorney or legal fees, expenses, and court costs) arising from your violation of applicable laws or Dell EMC’s Partner Code of Conduct.

      14. LIMITATION OF LIABILITY.  YOU ACKNOWLEDGE THAT YOUR PARTICIPATION IN THE PROGRAM IS STRICTLY VOLUNTARY AND THAT YOUR PARTICIPATION HAS NOT BEEN REQUIRED BY DELL EMC AS A CONDITION OF PURCHASING PRODUCTS OR SERVICES FROM DELL EMC.   

      DELL EMC SHALL HAVE NO LIABILITY FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE, RELIANCE, EXEMPLARY, INCIDENTAL, OR INDIRECT LOSS OR DAMAGES ARISING FROM, OUT OF, OR RELATING TO THE PROGRAM, THIS AGREEMENT OR THE INTERPRETATION, BREACH, TERMINATION OR VALIDITY THEREOF. IN NO EVENT SHALL DELL EMC BE LIABLE FOR ANY LOSS OF BUSINESS, INCOME, OR PROFITS, OR FOR LOST OR CORRUPTED DATA OR SOFTWARE.

      IN NO EVENT SHALL DELL EMC’S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM, OUT OF, OR RELATING TO THE PROGRAM OR THIS AGREEMENT EXCEED $500.00 (U.S. DOLLARS).  THESE LIMITATIONS OF LIABILITY SHALL APPLY TO ALL CLAIMS FOR DAMAGES, WHETHER BASED IN TORT, CONTRACT, OR OTHER THEORIES, AND WHETHER DELL EMC KNEW OR SHOULD HAVE KNOWN THE POSSIBILITY OF SUCH DAMAGES.  NOTWITHSTANDING ANYTHING IN THIS AGREEMENT, THE REMEDIES SET FORTH HEREIN SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE.

      15. TERMINATION.

      15.1 Termination.  You may withdraw from the Program at any time by notifying Dell EMC in writing.  Dell EMC may suspend or terminate your participation in the Program, in whole or in part, without prior written notice: (i) for any breach of this Agreement or any other agreement related to your participation in the Program, or (ii) for any attempt to impair the integrity of the Program as determined by Dell EMC. In addition, Dell EMC, in its sole discretion, may terminate the Agreement or Program in whole or in part, for all participants, or for you alone, without cause, upon ten (10) days’ notice.

      15.2 Effect of Termination.  Upon termination of the Agreement, the license and rights granted hereunder shall terminate completely and Channel Partner shall cease to use Information and Partner Portal and shall promptly return to Dell EMC all tangible copies of the Information in its possession at Channel Partner’s own cost. Nothing in this Section shall limit Dell EMC's rights to pursue other legal remedies, including immediate court or judicial relief. All provisions that by their nature are intended to survive the termination shall survive.

      15.3 Termination of Partner Portal Access.  Dell EMC has the right to terminate or discontinue access to the Information or Partner Portal, at its convenience, by sending written notice thereof.

      16. INCENTIVE, REBATE, MDF AND OTHER PORTAL TERMS.  You will comply with all terms posted to the Partner Portal regarding any subprograms, tools or products, including, but not limited to:

      a.      Dell EMC’s Rebate and Incentive Terms that are confirmed by You and Dell EMC in writing from time to time. If You are eligible to receive rebates, incentives, or other financial benefits these legal terms shall apply to all such programs.

      b.      Product Addendum here, which applies to your purchase and resale of Dell Products that are integrated with Google Chrome OS.

      17 MISCELLANEOUS.

      17.1 Assignment.  You may not assign this Agreement or any of your rights under the Program or Agreement, nor delegate any of your obligations, to any third party, voluntarily or involuntarily, whether by merger, consolidation, dissolution, operation of law or any other manner, without the express written consent of Dell EMC.  Dell EMC may void any purported assignment or delegation that violates the preceding sentence.  To the extent Dell EMC consents to such assignment or delegation, this Agreement inures to the benefit of and is binding upon your successors in interest by way of merger, acquisition, or otherwise, and your permitted assigns.    

      17.2 Independent Contractors.  You and Dell EMC are independent contractors and shall have no authority to bind the other.  Neither this Agreement nor your participation in the Program shall be deemed to create a partnership, agency, joint venture, franchise, or other similar arrangement, and the employees, agents, or representatives of one party shall not be deemed to be employees, agents, or representatives of the other party.

      17.3. Dispute Resolution.  Channel Partner and Dell EMC will attempt to resolve any claim, controversy or dispute arising from, out of, or relating to the Program or this Agreement (“Dispute”) between Channel Partner and Dell EMC, through negotiation or by utilizing a mediator agreed to by the parties, rather than through litigation. Negotiations and mediations will be treated as confidential. If the parties are unable to reach a resolution within thirty (30) days of notice of the Dispute to the other party, the parties may pursue all other courses of action available at law or in equity.

      17.4 Force Majeure.  Except for payment obligations, neither party will be liable for failure to perform its obligations during any period if performance is delayed or rendered impracticable or impossible due to reasonably unforeseeable circumstances beyond that party’s reasonable control.

      17.5 Governing Law.  You agree that this Agreement, any Dispute arising from, out of, or relating to the Program or this Agreement hereunder will be governed by the laws as specified in your current Channel Partner purchasing agreement with Dell or EMC, without regard to its conflict-of-laws rules or to the United Nations Convention on Contracts for the International Sale of Goods.

      17.6 Modifications.  Dell EMC reserves the right to modify the Program, including, without limitation, the eligibility requirements, Program benefits (including any discounts and pricing), and this Agreement, at any time without prior notice.  Your continued participation in the Program will constitute your binding acceptance of the changes and your consideration supporting any such modification.

      17.7 Severability. If any provision herein is void or unenforceable, you and Dell EMC agree to delete such provision and agree that the remainder of the Agreement will continue to be in effect.

      17.8 Waiver.  Dell EMC’s failure to enforce your strict performance of any term herein will not constitute a waiver of Dell EMC’s right to subsequently enforce such term or any other term of this Agreement.

      17.9 References.  You shall not directly or indirectly issue or release any written publicity, marketing collateral or other public announcement, relating in any way to this Agreement or your participation in the Program, or your relationship with Dell EMC, without the prior written approval of Dell EMC.

      17.10 Entire Agreement.  This Agreement (including all online terms referenced herein) constitutes the entire agreement between Channel Partner and Dell EMC regarding the Program, including but not limited to subprograms, rebates, incentives, and marketing programs.  Channel Partner expressly disclaims any reliance on statements or representations made by Dell EMC that are not embodied in this Agreement or on Dell EMC's prior course of conduct.

      18. CONSENT TO USE ELECTRONIC DOCUMENTS.  By Clicking “Accept the Dell EMC Partner Program Terms and Conditions” button, you agree to use electronic documents for any and all agreements between you and Dell EMC under Dell EMC Partner Program, including but not limited to Dell EMC Partner Program Agreement, Dell EMC Partner Program Incentives Terms and Conditions (if applicable), and MDF Terms and Conditions (if applicable). You agree to be bound by any electronic documents that you click “Accept…” or “Agree..” button under Dell EMC Partner Program. If you do not agree to use electronic documents for any and all agreements between you and Dell EMC under Dell EMC Partner Program, please do not click “Accept the Dell EMC Partner Program Terms and Conditions” button.

      (REV. 01/31/2018)

       

      PARTNER Specific Terms

      The terms and conditions in this section (“Partner Specific Terms”) apply to you if Dell EMC authorized you in writing as the respective partner type, and provided that you have executed or consented to the associated contract that will govern your purchase and sale of Dell EMC solutions. These Partner Specific Terms shall supplement, amend or revise the General Terms as described below.  Capitalized terms shall be as defined in the General Terms.

      OEM Channel Partner Addendum

      "OEM Channel Partner" refers to a Channel Partner that sells or distributes Dell EMC products to OEM Customer and only as part of an OEM Customer Solution (defined below) and after Channel Partner has added value to the Dell EMC products through the addition of hardware, software, or services.  The term "OEM Customer" means an original equipment manufacturer that (a) combines Dell EMC products with OEM Customer's proprietary hardware, software, or other intellectual property, resulting in a specialized system or solution with industry- or task-specific functionality (“OEM Customer Solution”) and (b) resells the OEM Customer Product under OEM Customer’s own brand.

      1. PARTNER STATUS.  Additional requirements regarding your OEM Channel Partner status may be found here. Channel Partner agrees to comply with additional documentation as Dell may provide. Subject to your compliance with this Agreement, you are authorized to purchase Dell EMC products and services from Dell EMC.  Noncompliance with any provision of this Agreement may result in the termination of the Agreement or your participation as an OEM Channel Partner.

      2. ORDERING AGREEMENTS.  If you purchase products or services from Dell for resale to OEM Customers, you will order from the applicable Dell entity until further notice, and such purchases are subject to and governed by the OEM Partner Reseller Agreement (or a substantially similar resale agreement) that you have with Dell or a Dell EMC Affiliate that authorizes you to purchase and resell to OEM Customers (“Dell Ordering Agreement”). If you purchase products or services from EMC for resale to OEM Customers, you will order from the applicable EMC entity until further notice, and such purchases are subject to and governed by the EMC Embedded OEM Sales Agreement, Outbound Embedded OEM Agreement or Software OEM Agreement (or a substantially similar resale OEM agreement terms) that you have with EMC or a Dell EMC Affiliate that authorizes you to purchase and resell to OEM Customers (“EMC Ordering Agreement”).    You must execute a Dell Ordering Agreement or an EMC Ordering Agreement in order to purchase products and services directly from Dell or EMC, respectively, for resale to OEM Customers.

      3. DEAL REGISTRATION AND PARTNER RETURN POLICY.  In addition to Section 16 in the General Terms, you will comply with all terms posted to the Partner Portal regarding the any subprograms for OEM Channel Partners, including, but not limited to:

      a.      Dell EMC's OEM Opportunity Registration Guidelines posted here

      b.      Dell EMC's Partner Program Return Policy (if applicable)

      4. PRECEDENCE. To the extent there are conflicting provisions regarding your purchases from Dell EMC or sales of Dell EMC products or services, the Dell Ordering Agreement or EMC Ordering Agreement (whichever is applicable) shall prevail and control, followed by  the OEM Channel Partner Addendum, and then the General Terms.  To the extent there are conflicting provisions regarding Program, Information, Confidential Information, incentives, rebates, pricing (each provided in connection with the Program) or interpretation of this Agreement, the OEM Channel Partner Addendum shall prevail and control, followed by the General Terms, then by the EMC Ordering Agreement or Dell Ordering Agreement (whichever is applicable).

      System Integrator/Strategic Alliance Addendum

      1. ORDERING AGREEMENTS.  Channel Partner will order from the applicable Dell entity until further notice, and such purchases are subject to and governed by either the then-current Strategic Alliance Framework Agreement or any existing Strategic Alliance System Integrator, or any substantially similar agreement that you have with Dell, or a Dell EMC Affiliate that authorizes you to purchase Dell products for resale (collectively the “Dell Ordering Agreement”). If Channel Partner purchases products or services from EMC, Channel Partner will order from the applicable EMC entity until further notice, and such purchases are subject to and governed by the existing Master Alliance, Strategic Alliance or System Integrator agreement or any substantially similar existing agreement (“EMC Ordering Agreement”).  You must execute a Dell Ordering Agreement or an EMC Ordering Agreement in order to purchase products and services directly from Dell or EMC, respectively, for resale. If no EMC Ordering Agreement is in place between you and EMC, you must execute an EMC Ordering Agreement in order to purchase products and services directly from EMC for resale.

       

      Cloud Solution Provider and Outsourcer Addendum

      1. ORDERING AGREEMENTS.

      Channel Partner will order Dell products and services from the applicable Dell entity until further notice, and such purchases are subject to and governed by either the then-current Commercial Terms of Sale, which are currently found at www.dell.com/learn/tw/zh/twcorp1/terms-of-sale-commercial-and-public-sector?c=tw&l=zh&s=corp&cs=twcorp1 (the “CTS”), or any existing agreement that you have with Dell, or a Dell EMC Affiliate that authorizes you to purchase Dell products (collectively the “Dell Ordering Agreement”).

      If Channel Partner purchases products or services from EMC, Channel Partner will order from the applicable EMC entity until further notice, and such purchases are subject to and governed by the existing Service Provider Ordering Agreement, Master Ordering Agreement, Alliance Agreement or other purchasing agreement with EMC or a Dell EMC Affiliate (“EMC Ordering Agreement”) that permits use of Software in providing a service.  If no EMC Ordering Agreement is in place between you and EMC, you must execute an EMC Ordering Agreement in order to purchase products and services directly from EMC for resale.

      2. DELL CLOUD SOLUTIONS.  If the Channel Partner is purchasing any of Dell’s cloud solutions, Dell’s Cloud Solutions Agreement set forth at www.dell.com/cloudterms for U.S. or such other agreement as Dell may designate.

      3. REPORTING.  In order for Dell EMC to provide the available benefits, Channel Partners shall provide to Dell EMC, a Point of Sale Report identifying the clients, locations, contract duration, and capacity utilized during the period or provide such information to Dell EMC at the time the applicable quote is generated.  Include all contracts that are Dell EMC Powered (on EMC, Dell or Dell EMC equipment). Please submit this form to EMCServiceProviderPOSReport@dell.com by the 15th of every month. Submit a blank POS Reports if there is no activity that month.

       

      Solution Provider Addendum

      1. PARTNER STATUS.  Additional requirements regarding your Solution Provider status may be found here. Noncompliance with any provision of this Agreement may result in the termination of the Agreement or your participation as a Solution Provider.  Subject to your compliance with this Agreement and notification and authorization in writing by Dell EMC, you are authorized to purchase Dell EMC products and services from Dell EMC.

      2. ORDERING AGREEMENTS.  If Channel Partner purchases products or services from Dell for resale, Channel Partner will order from the applicable Dell entity until further notice, and such purchases are subject to and governed by either the then-current Reseller Terms of Sale or any existing Reseller Agreement, Value Added Reseller Agreement, or any substantially similar resale agreement that you have with Dell or a Dell EMC Affiliate that authorizes you to purchase Dell products for resale ( “Dell Ordering Agreement”). If Channel Partner purchases products or services from EMC for resale, Channel Partner will order from the applicable EMC entity until further notice, and such purchases are subject to and governed by the existing Channel Partner Reseller Agreement, Value Added Reseller Agreement, or other purchasing agreement with EMC or a Dell EMC Affiliate (“EMC Ordering Agreement”).  If no EMC Ordering Agreement is in place between you and EMC, you must execute an EMC Ordering Agreement in order to purchase products and services directly from EMC for resale.

      3. DEAL REGISTRATION AND OTHER PORTAL TERMS.  In addition to Section 16 in the General Terms, you will comply with all terms posted to the Partner Portals, including, but not limited to:

      a.      Dell EMC’s Deal Registration and Line of Business Registration Official Guidelines that are posted here.

      b.      Dell EMC's Partner Program Return Policy (if applicable)

      4. PRECEDENCE.  To the extent there are conflicting provisions regarding your purchases from Dell EMC or sales of Dell EMC products or services, the Dell Ordering Agreement or EMC Ordering Agreement (whichever is applicable) shall prevail and control, followed by the  Solution Partner Addendum, and then the General Terms.  To the extent there are any conflicting provisions regarding Program, Information, Confidential Information, incentives, rebates, pricing (each provided in connection with the Program) or interpretation of this Agreement, this Solution Partner Addendum shall prevail and control, followed by the General Terms, then by the EMC Ordering Agreement or Dell Ordering Agreement (whichever is applicable).

       

      Distributor Addendum

      1. PARTNER STATUS.  Noncompliance with any provision of this Agreement may result in the termination of the Agreement or your participation as a Distributor.  Subject to your notification and authorization in writing by Dell EMC to participate as Dell EMC Authorized Distributor, and compliance with this Agreement, you are authorized to purchase Dell EMC products and services from Dell EMC to sell to Resellers in your designated Territory as outlined in your Dell Ordering Agreement or EMC Ordering Agreement (as defined below).

      2. ORDERING AGREEMENTS.  If Channel Partner purchases products or services from Dell for sale to Solution Providers in your designated Territory, Channel Partner will order from the applicable Dell entity until further notice, and such purchases are subject to and governed by or any existing Dell Distributor Agreement, or any substantially similar distribution agreement that you have with Dell, or a Dell EMC Affiliate that authorizes you to purchase Dell products for resale to Solution Providers (collectively the “Dell Ordering Agreement”). If Channel Partner purchases products or services from EMC for sale to Solution Providers in your designated Territory, Channel Partner will order from the applicable EMC entity until further notice, and such purchases are subject to and governed by the existing Channel Partner Distributor Agreement, or other purchasing agreement with EMC or a Dell EMC Affiliate (“EMC Ordering Agreement”).  If no EMC Ordering Agreement is in place between you and EMC, you must execute an EMC Ordering Agreement in order to purchase products and services directly from EMC for resale to Solution Providers within your designated territory.

      3. RESELLER COMPLIANCE.  Dell Distributor shall ensure every agreement it enters or maintains with any party for the resale or distribution of Dell products or services shall include business conduct requirements that are consistent with, and no less protective of Dell than, the requirements set forth in Section 10 of the General Terms.

      4. DEAL REGISTRATION AND FUNDING LETTER.  In addition to Section 16 in the General Terms, you will comply with all terms posted to the Partner Portal, including, but not limited to:

      a.      Dell EMC's Deal and Line of Business Registration Guidelines posted here.

      b.      Dell EMC’s funding letters as provided to you via the Portal or in writing.

      5. PRECEDENCE.  The separate, written EMC Ordering Agreement or Dell Ordering Agreement shall govern the following:  (i) your purchase of products and services from Dell EMC or a Dell EMC Affiliate and (ii) your rights to sell such products and services to resellers in the geographic or market segment described in the distributor agreement. To the extent there are any conflicting provisions regarding Program, Information, Confidential Information, incentives, rebates, pricing (each provided in connection with the Program) or interpretation of this Agreement, this Distributor Addendum shall prevail and control, followed by the General Terms, then by the EMC Ordering Agreement or Dell Ordering Agreement (whichever Ordering Agreement is applicable).

      DELL EMC 合作夥伴計畫協議

       

      中文譯本僅供參酌。若中、英文版本間有任何歧異, 應以英文為準。
      Chinese translation is for reference only. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.

      參與 Dell EMC 合作夥伴計畫 (以下統稱「計畫」),即表示提交通路合作夥伴申請的公司或實體 (以下統稱「您」、「您的」或「通路合作夥伴」) 同意遵守以下條款和條件 (以下統稱「一般條款」),以及依據您授權參與本計畫之合作夥伴通路或類型所制訂的合作夥伴特定條款 (以下統稱一般條款和適用合作夥伴特定條款為「協議」)。除非 Dell EMC 另外規定,本協議即規範您在本計畫和相關子計畫 (包含適用的行銷和獎勵計畫) 的參與行為。請列印一份此協議並留存。完成通路合作夥伴申請並不代表您已獲准加入本計畫。在本協議中,「Dell」係指Dell B.V. Taiwan Branch;「EMC」係指 EMC Information Systems International;「Dell EMC」係指 Dell、EMC 或統稱以上兩者;而「Dell EMC 附屬公司」係指直接或間接隸屬於 Dell Inc. 的任何子公司。本協議優先於任何過去您與 Dell 或 EMC 間制定的計畫條款 (包括《EMC 經銷商行銷支援協議》)。

      1. 資格。參與此計畫期間,您必須 (a) 與 Dell EMC 之間維持良好信用;(b) 維護最新的註冊設定檔,包含每年進行更新,以及 (c) 在出現任何可能影響您參與本計畫的變動時,迅速以書面方式通知 Dell EMC。

      2. 採購。通路合作夥伴只能向 Dell EMC 授權代理商購買 Dell EMC 產品和服務,除非通路合作夥伴獲得 Dell EMC 的明確授權,方可根據適用的合作夥伴特定條款,直接向 Dell EMC 購買 Dell EMC 產品和服務。

      3. 合作夥伴入口網站存取。

      3.1 範圍和授權許可。Dell EMC 可能會為您提供,或您可能會收到:(i) 計畫相關網站、工具以及網頁型應用程式 (以下統稱「合作夥伴入口網站」) 的存取權限;(ii) 與 Dell EMC 產品和服務、Dell EMC、Dell EMC 子公司或本計畫相關的資訊、資料和工具;(iii) 客戶資料 (同此處 《客戶資料條款》所定義);或  (iv) 個人資訊 (定義如下) (以下統稱 (ii) 至 (iv) 為「資訊」)。Dell EMC 授予通路合作夥伴有限、非專屬、無法轉讓、不得轉授之權利與授權,得於本協議生效期間存取和使用合作夥伴入口網站和資訊,惟須遵循第 3 條 (「合作夥伴入口網站存取」) 和第 7 條 (「機密資訊」) 之規定。一切資訊仍屬於 Dell EMC 財產。

      3.2 使用限制。通路合作夥伴僅限於以下用途使用資訊:(i) 行銷及交付 Dell EMC 產品或服務;(ii) 運用 Dell EMC 產品和服務開發通路合作夥伴服務;及/或 (iii) 協助 Dell EMC 銷售及/或授權 Dell EMC 產品和服務。通路合作夥伴對客戶資料的使用與管理須遵循並接受《客戶資料條款》規範。通路若有任何已授權通路合作夥伴人事受到終止或重新指派權限,通路合作夥伴應依規定立即通知 Dell EMC。

      3.3 其他網站資訊。您對合作夥伴入口網站的存取和使用亦須遵循適用條款 (Dell 適用條款請見此處,EMC 請見此處) 及其他適用條款。

      3.4 錯誤和可用性。Dell EMC 對於接收資訊前在傳輸過程中發生的任何錯誤或延遲,概不負責。合作夥伴入口網站使用的安全性程序僅用於傳輸驗證。唯有在 Dell EMC 確實收到傳輸資訊時,所有傳輸才視同成功。合作夥伴入口網站可能會在特定時段暫停服務,恕不另行通知,且 Dell EMC 對於服務暫停所導致的任何損害概不負責。

      4. 合作夥伴訓練義務。通路合作夥伴應自費完成 Dell EMC 對各通路合作夥伴類型和等級要求的所有訓練。通路合作夥伴應投入合理的商業力量,在可從 Dell EMC 取得訓練內容起 90 天內 (或 Dell EMC 指定的更短期限內) 完成訓練。

      5. 其他通路合作夥伴優勢。Dell EMC 可能會搜集您的業務資訊,並將特定資訊提供給與 Dell EMC 有策略合作關係的公司,包括但不限於代表 Dell EMC 進行行銷研究、或推銷對您或您客戶有益的產品或服務的公司。Dell EMC 會依據與此類合作夥伴之間的機密協議,提供上述資訊,此類資訊可用於通知您可能會有興趣的產品、服務或方案。

      6 機密性。

      6.1 機密資訊。關於本計畫,您可透過合作夥伴入口網站或其他方式存取或接受資訊,或其他未普遍公開的資料、數據或資訊,不論該資料是以書面、口頭、電子、網頁或其他形式呈現 (以下統稱「機密資訊」)。您必須在本協議終止後,使用至少與您保存自身機密資訊同等的注意義務(不得低於合理程度) 嚴格保密所有機密資訊長達 3 年。即使有任何與本協議相反之規定,您對個人資訊及 Dell EMC 或其附屬公司的商業秘密仍應負有永久保密義務。您分享機密資訊的對象僅限於需瞭解情況的員工,且該員工所應負的保密義務不得低於本協議下之保密義務。上述保密義務不適用於以下任何機密資訊:(a) 您可證明在 Dell EMC 提供前即為您所有的機密資訊;(b) 並非出於您的過失而現為或成為公開資訊的機密資訊;或 (c) 您從無保密義務的第三方合法接受的機密資訊。如果政府單位或法院要求您公開任何機密資訊,您同意向 Dell EMC 提出合理的事前通知,以便 Dell EMC 對公開行為提出異議或申請保護命令。您同意不當公開機密資訊可能造成無法彌補的損害,且除尋求所有其他普通法和衡平法適用救濟外,Dell EMC 有權尋求衡平法上的救濟 (包括申請禁制令和預防性禁制令)。即使您和 Dell EMC 之間曾簽署任何其他保密性協議,您仍同意 Dell EMC 和 Dell EMC 附屬公司,以及所屬員工和承包商得以存取和使用與您業務相關的資訊,以及您向 Dell EMC 提供關於本計畫的資訊以進行銷售與行銷用途,以及與本計畫和您與 Dell EMC 之間關係相關的任何用途,且上述資訊得以提供給 Dell EMC 相關代理商或經銷商、政府機構、或您的客戶或使用者,以履行 Dell EMC 對您和您的客戶應負之義務。

      6.2 個人資訊。您在此聲明您對個人資訊的使用和公開行為已事先取得所有相關個人之許可,且您同意 Dell EMC 使用和公開該個人資訊以執行本計畫和任何子計畫,並且使用行為將以本協議和任何適用法律為依歸。本協議中,「個人資訊」係指任何與已識別或可識別自然人相關的單獨 (或連同任何其他資訊) 的資訊或資料,或根據適用法律定義為個人資料的資料,包含但不限於貴公司員工姓名和聯絡資訊。

      7. 潛在客戶管理工具。Dell EMC 可能會為通路合作夥伴提供潛在客戶管理工具 (以下稱「潛在客戶管理工具」) 以存取和管理您商機的相關資訊。「合作夥伴商機聯絡資料」一詞係指您在潛在客戶管理工具中輸入之任何聯絡人姓名 (姓氏和名字)、電子郵件地址和電話號碼。只有系統管理員、Dell EMC 通路行銷和銷售員工,以及與通路合作夥伴共事的其他人員,能夠透過合作夥伴潛在客戶管理工具檢視該資料,除非 Dell EMC 另有規定。Dell EMC 不會使用合作夥伴商機聯絡資料進行直接銷售或行銷用途,除非事先取得通路合作夥伴許可,或該資料是 Dell EMC 獨立自其他來源取得。如果 Dell EMC 選擇向您提供客戶商機,只要您接受或使用客戶商機及與該客戶商機相關的個人和商業資訊 (以下統稱「商機資訊」),您即同意 (a) 僅將商機資訊用於指定行銷或銷售活動相關事宜,並僅用於行銷 Dell EMC 產品和服務、(b) 遵循適用的隱私權法規和本協議規定以管理商機資訊、(c) 維護符合業界標準的實體、組織和技術流程及程序以防範他人未經授權存取商機資訊,以及 (d) 在察覺任何商機資訊遭到未授權存取或遺失的跡象時,立即通知 Dell EMC。

      8. 商機管理工具。合作夥伴入口網站的商機管理可能會自動連結至潛在客戶管理工具內的商機。若某商機已連結至某一註冊交易或某客戶,您暸解並同意以下事項:(i) 與該客戶相關的商機資訊會顯示於商機管理工具中;(ii) 通路合作夥伴、Dell EMC 代理商,以及 Dell EMC 通路和銷售人員皆可從商機管理工具查看所有與該客戶相關的合作夥伴商機聯絡資料;(iii) 交易註冊人可查看通路合作夥伴和 Dell EMC 代理商的聯絡清單,並與其中一位或多位專員接洽,做為交易聯絡窗口;(iv) 各聯絡專員、以及所有 Dell EMC 通路和銷售人員皆可檢視與該筆交易相關的所有聯絡人姓名和聯絡資訊。

      9. 管理。您必須在本協議生效期間及終止後 5 年內,按本協議規定保存與本協議及您活動相關的可辨識、準確且完整的帳目和記錄。保留期限過後,您可以使用適當方式清除所有記錄。如果 Dell EMC 提出要求,您須配合並協助 Dell EMC 進行任何關於以下內容之審計、審查或調查 (以下統稱「審計」):(i) 本協議或您應遵循的適用法律;(ii) 您向 Dell EMC 或第三方取得之 Dell EMC 產品和服務的行銷、銷售、經銷、授權或交付行為;(iii) 任何 Dell EMC 已支付或應支付的回饋金、獎勵、減免或其他款項;(iv) 標誌使用標準的遵循情況;或 (v) 任何積欠 Dell EMC 的款項。對於審計程序,您須提供 Dell EMC 合理要求的所有記錄、資訊和文件。Dell EMC 有權進行現場審計,且您須為 Dell EMC、其員工和代表提供在合理範圍內的資訊、記錄、人事及客戶 (包括客戶協議) 以證明您確實遵循本協議,並同意上述對象在一般營業時間進入您存放上述資料的建築物或其他地點。若未能配合審計程序或提供 Dell EMC 要求的資訊或記錄,則視為對本協議的重大違約。Dell EMC 會支付審計費用,但若 Dell EMC 在您所提供的資訊中查出比例達百分之五 (5%) 或以上的不一致處,則您同意負擔所有合理的審計費用。

      Dell EMC 得根據自行判斷,拒絕其認為是違反本協議、計畫或子計畫條款的任何要求。若您向 Dell EMC 或客戶提供任何不正確、不完整或詐欺性要求或資訊,或涉及可能對 Dell EMC 或任何長官、主管或員工造成損害、窘迫或不利局面的活動,Dell EMC 得立即暫停或終止訂單、註冊或您在本計畫的參與行為,恕不另行通知。Dell EMC 用以判斷您的資格和計畫優勢,以及執行本計畫計算的記錄和系統具有權威性,您不得推翻其最終結果。Dell EMC 得自行判斷並保有解釋本計畫相關規定的權利。Dell EMC 的所有決策皆為最終決議。

      10. 合作夥伴行為和法規遵循。您在此聲明並保證您瞭解且遵守《Dell EMC 合作夥伴行為準則》中與本協議和計畫相關的義務 (包括其中規定的反貪腐法)。對於本協議或計畫,您不得採取可能違反相關反貪腐法的任何行動,亦不得允許任何第三方採取此類行動,或涉及任何可能導致違法的活動。

      您在此聲明並保證:(i) 您或任何具決策權之董事、主管或員工皆未遭判定任何涉及賄絡、貪汙、詐欺或不誠實之罪名,或據您所知皆未曾或目前並未接受任何由政府、管理或監管機構針對任何反貪腐法規範之罪行或指控罪名展開之調查、訊問或執法程序,及 (ii) 您或與本協議相關且具決策權之任何董事、主管或員工皆非政府官員。如果 Dell 有理由認定您已違反上述第 10條 規定或《Dell EMC 合作夥伴行為準則》,得立即終止或暫停履行本協議。

      11. 標誌和商標。

      11.1 Dell EMC 標誌、商標和網域使用。您同意與 Dell EMC、Dell EMC 附屬公司,以及 Dell EMC 產品和服務相關的註冊商標、服務商標、貿易或公司名稱、產品和服務識別、網際網路網域/網際網路位址、標誌、作品和其他符號及裝置 (以下統稱「Dell EMC 商標」) 皆應屬 Dell EMC 的財產。您同意任何 Dell EMC 產品或服務的影像和作品版權為 Dell EMC 所有,且您不得修改影像或進行指定用途外的其他用途。在不限制前述規定之下,您同意不會在未取得 Dell EMC 事前書面許可下,將 Dell EMC 商標用在搜尋引擎廣告上,不論是以關鍵字,或是搜尋引擎或電子郵件中出現的廣告形式。此外,您註冊或使用的網域或公司名稱不得包含任何 Dell EMC 商標或可能造成混淆的類似名稱。

      11.2 計畫標誌。 所有 Dell EMC 計畫標誌皆須遵循《Dell EMC 通路合作夥伴標誌和商標使用文件》,詳情請見此處

      12. 免責聲明。Dell EMC 並不擔保,且特別拒絕承擔與本計畫相關的任何明示或默示保證和條件 (包括但不限於關於本計畫或本計畫提供之所有資訊、工具,以及其他資料),包括但不限於適銷性、特定用途的適用性或非侵權的任何默示保證,以及因法規、法律效力、交易過程或履行和使用交易所產生的保證。您瞭解本計畫不保證達成任何銷售額或產生利潤。所有 Dell EMC 資訊均依「現狀」提供。

      13. 補償。在法律所許可的最大範圍內,您必須針對違反相關適用法律或 Dell EMC 合作夥伴行為準則所導致的任何索賠、要求、訴因、債務或責任 (包括但不限於合理的律師或法律費用、開支和訴訟費),對 Dell EMC、Dell EMC 附屬公司及各自繼承人或受讓人進行補償、辯護並使其免於承擔賠償責任。

      14. 責任限制。您同意您完全出於自願參與本計畫,且 Dell EMC 未要求您參與本計畫並以此做為向 Dell EMC 購買產品或服務的條件。

      Dell EMC 對計畫和協議本身,或本計畫和協議解釋、違約、終止或效力所產生、引起或相關的任何後續、特殊、懲戒性、信賴、懲罰性、附帶或間接損失或損害賠償,概不負責。Dell EMC 在所有情況下對任何業務、收入或營利損失,或是資料或軟體的損失或損毀,概不負責。

      在所有情況下,Dell EMC 對本計畫或協議產生、引起或相關的全部索賠要求,其賠償責任總額不超過 $500.00 (美元)。上述責任限制適用不論是基於侵權行為、合約或其他理論提出之所有損害索賠要求,且不論 Dell EMC 對上述損害的可能性是否知情或應當知情。儘管本協議中含有其他規範,本條制定之救濟措施均應適用,即使救濟措施喪失其基本目的亦然。

      15. 終止。

      15.1 終止。您可透過書面方式通知 Dell EMC 以隨時退出計畫。Dell EMC 得基於下列原因暫停或終止您在本計畫部份或全部的參與行為,無須提前以書面通知:(i) 您在本協議或與本計畫參與行為相關的其他協議出現任何違約情況,或 (ii) Dell EMC 判定您有損害本計畫完整性的任何意圖。此外,Dell EMC 得根據自行判斷,對所有參與者 (或您本人) 終止部份或全部協議或計畫,無須提出任何理由,僅須提前十天告知即可。

      15.2 終止效力。協議終止後,協議授予的授權和權利應完全終止,且通路合作夥伴應停止使用資訊和合作夥伴入口網站,立即將所有留存之相關資訊有形複本歸還 Dell EMC,並自行負擔相關費用。本條款中任何規定均不限制 Dell EMC 尋求其他法律救濟 (包含即時法庭或司法救濟) 之權利。對於依性質在協議終止後仍具效力的所有規定,本協議終止後仍將繼續生效。

      15.3 終止合作夥伴入口網站存取權限。Dell EMC 有權依其需求,傳送書面通知終止或停止資訊或合作夥伴入口網站的存取權限。

      16. 獎勵、回饋金、MDF 和其他入口網站條款。您將遵守合作夥伴入口網站發佈所有關於任何子計畫、工具或產品的條款,包括但不限於:

      a.      由 Dell EMC 提供且您以書面同意遵循之《Dell EMC 回饋金和獎勵條款》。 若您符合接受回饋金、獎勵或其他財務利益的資格,則所有相關計畫適用上述條款

      b.      適用於購買和轉銷與 Google Chrome 作業系統整合之 Dell 產品的產品附件 (請見此處)。

      17. 其他。

      17.1 指派。除非獲得 Dell EMC 明確書面同意,不論您出於自願或非自願,皆不得以合併、整合、解散、法律的運用或任何其他方法將本協議,或者本計畫或協議保障之任何權利指派第三方或向其委派任何義務。Dell EMC 得撤銷違反前述規定之任何聲稱的指派或委派行為。在 Dell EMC 同意這類指派或委派行為的範圍內,本協議對您透過合併、收購或其他方式產生的繼任者,以及您准許的受讓人獲得之利益具有效力,並對其產生約束力。

      17.2 獨立承包商。您與 Dell EMC 皆為獨立承包商,並且雙方無權相互約束。本協議及您在本計畫的參與行為皆不應視為建立合作、代理、合營、特許經營關係或其他類似安排,且任一方員工、代理人或代表不應視為另一方之員工、代理人或代表。

      17.3. 爭議調解。通路合作夥伴與 Dell EMC 將嘗試解決雙方針對本計畫或協議產生、引起或相關的任何請求、爭議或糾紛 (以下統稱「糾紛」),並透過協商或利用雙方皆同意的調解人 (而非訴訟途徑) 進行排解。協商和調解過程應予以保密。若一方發出糾紛通知起三十天內雙方仍無法達成解決共識,得根據普通法與衡平法採取所有其他可行作法。

      17.4 不可抗力。除付款義務以外,若任一方於任何時間因合理無法預見、並且超出合理控制範圍之情況,而延遲或無法或不可能履行義務時,該方無須對此負法律責任。

      17.5 適用法律。您同意本協議及任何因本計畫或協議產生、引起或相關的紛爭將以您與Dell或EMC間之通路合作夥伴買賣合約所約定之法律作為準據法,且排除法律衝突原則或《聯合國國際貨物銷售合同公約》之適用

      17.6 修改。 Dell EMC 保有隨時修改本計畫 (包括但不限於資格要求、計畫優勢 (含任何折扣及定價)) 以及本協議的權利,無須提前通知。若您持續參與本計畫,即構成您在法律上接受相關變更,且經考量同意任何這類修改。

      17.7 可分性。若本協議任何條款無效或不可執行,您和 Dell EMC 同意刪除該條款,並同意本協議其餘條款將維持有效。

      17.8 權利放棄。若 Dell EMC 未能強制要求您嚴格遵循本協議之任何條款,並不構成 Dell EMC 放棄後續要求您遵循該條款或本協議任何其他條款之權利。

      17.9 引用。除非事先獲得 Dell EMC 書面核准,您不得直接或間接發行或發佈與本協議或您在本計畫參與活動,或是您和 Dell EMC 之間關係有任何關聯的任何書面宣傳、行銷推廣品或其他公開聲明。

      17.10 全部協議。本協議 (包括本協議引用之所有線上條款) 構成通路合作夥伴和 Dell EMC 之間對本計畫 (包括但不限於子計畫、回饋金、獎勵和行銷計畫) 應遵循之全部協議。通路合作夥伴明確放棄依賴任何 Dell EMC 於本協議外作出的言論或聲明,或者是 Dell EMC 過去的行為。

      18. 同意使用電子文件。當您按下「接受Dell EMC 合作夥伴計畫條款和條件」之按鍵,代表您同意您與Dell EMC間就Dell EMC 合作夥伴計畫下之所有合約皆使用電子文件,包括但不限於Dell EMC 合作夥伴計畫協議、Dell EMC 合作夥伴計畫獎勵 (如有適用)、MDF條款和條件(如有適用)。對於Dell EMC 合作夥伴計畫中,您按下「接受」或「同意」按鍵之電子文件,您同意受其拘束。若您不同意就Dell EMC 合作夥伴計畫下之所有合約使用電子文件,請勿按下「接受Dell EMC 合作夥伴計畫條款和條件」之按鍵。

      (最後修改日期 2018/01/31)

       

      合作夥伴特定條款

      若 Dell EMC 以書面授權您個別合作夥伴類型,且您已履行或同意接受規範您 Dell EMC 解決方案採購和銷售行為的相關合約,則適用本條規定之條款與條件 (以下統稱「合作夥伴特定條款」)。此合作夥伴特定條款應視為對於一般條款的補充、修改或修訂,如下所述。以下採用的詞彙與一般條款中的定義相同。

      OEM 通路合作夥伴附件

      OEM 通路合作夥伴」係指將 Dell EMC 產品與硬體、軟體、或服務整合以附加價值後,向 OEM 客戶銷售或經銷作為 OEM 客戶解決方案 (定義如下) 一部分之 Dell EMC 產品的通路合作夥伴。「OEM 客戶」一詞係指 (a) 將自家專屬硬體、軟體或其他知識產品結合 Dell EMC 產品,進而打造具備業界或工作特定功能之專屬系統或解決方案 (以下統稱「OEM 客戶解決方案」) 並且 (b) 以 OEM 客戶自有品牌名義經銷 OEM 客戶產品之原始設備製造商。

      1. 合作夥伴狀態。您可在此 取得關於 OEM 通路合作夥伴狀態的其他要求。通路合作夥伴同意遵循Dell提供之其他文件要求。在遵循本協議的情況下,您有權向 Dell EMC 購買 Dell EMC 產品和服務。若違反本協議之任何條款,可能導致本協議終止,或您將不得以 OEM 通路合作夥伴身分參與本計畫。

      2. 訂購協議。若您向 Dell 購買產品或服務以轉售予 OEM 客戶,在獲得進一步通知前,您皆須向適合的 Dell 實體進行訂購,且此類採購行為須遵循您和 Dell 或 Dell EMC 附屬公司簽訂以授權您採購並轉售予 OEM 客戶的《OEM 合作夥伴經銷商協議》(或實質上類似的經銷協議) (以下統稱「Dell 訂購協議」)。若您向 EMC 購買產品或服務以轉售予 OEM 客戶,在獲得進一步通知前,您皆須向適合的 EMC 實體進行訂購,且此類採購行為須遵循您和 EMC 或 Dell EMC 附屬公司簽訂以授權您採購並轉售予 OEM 客戶的《EMC 內嵌式 OEM 銷售協議》、《傳出內嵌式 OEM 協議》或《軟體 OEM 協議》(或實質上類似的經銷 OEM 協議) (以下統稱「EMC 訂購協議」)。    您必須簽訂《Dell 訂購協議》或《EMC 訂購協議》以便直接從 Dell 或 EMC 分別購買產品和服務以轉售予 OEM 客戶。

      3. 商機管理和合作夥伴退貨政策。除一般條款中第 16 條規定外,您亦須遵循合作夥伴入口網站發佈的任何關於 OEM 通路合作夥伴使用子計畫的所有條款,包括但不限於:

      a.      Dell EMC 於此處 發佈的《商機管理指南》

      b.      Dell EMC《合作夥伴計畫退貨政策》 (如有適用)

      4. 優先順序。 若有關 Dell EMC 採購或者是銷售 Dell EMC 產品或服務之條款出現衝突的情況,則優先適用《Dell 訂購協議》或《EMC 訂購協議》(以適用者為準),其次為《OEM 通路合作夥伴附件》,最後為《一般條款》。若關於計畫、資訊、機密資訊、獎勵、回饋金、定價 (與計畫相關而提供) 或解釋本協議的條款出現衝突情況,則優先適用《OEM 通路合作夥伴附件》,其次為《一般條款》,最後為《EMC 訂購協議》或《Dell 訂購協議》(以適用者為準)。

      系統整合商/策略聯盟附件

      1. 訂購協議。通路合作夥伴在獲得進一步通知前皆須向適合的 Dell 實體進行訂購,且此類採購行為須遵循您和 Dell 或 Dell EMC 附屬公司簽訂以授權您採購並轉售之當時現有《策略聯盟架構協議》或任何現有策略聯盟系統整合商,亦或任何實質上類似協議的約束與限制 (以下統稱「Dell 訂購協議」)。若通路合作夥伴向 EMC 購買產品或服務,在獲得進一步通知前,通路合作夥伴皆須向適合的 EMC 實體進行訂購,且此類採購行為須遵循現有主要聯盟、策略聯盟或系統整合商協議,亦或任何實質上類似協議的約束與限制 (以下統稱「EMC 訂購協議」)。您必須簽訂《Dell 訂購協議》或《EMC 訂購協議》以便直接從 Dell 或 EMC 分別購買產品和服務並進行轉售。若您和 EMC 之間並未簽訂《EMC 訂購協議》,您必須簽訂一份《EMC 訂購協議》,以便直接向 EMC 購買產品和服務並進行轉售。

      雲端解決方案供應商和外包商附件

      1. 訂購協議。通路合作夥伴在獲得進一步通知前皆須向適合的 Dell 實體進行訂購,且這類採購行為須遵循當時現有《銷售商業條款》(目前位於www.dell.com/learn/tw/zh/twcorp1/terms-of-sale-commercial-and-public-sector?c=tw&l=zh&s=corp&cs=twcorp1) (即「CTS」),或任何您與 Dell 或 Dell EMC 附屬公司簽訂以授權您採購 Dell 產品之現有協議的約束與限制 (以下統稱「Dell 訂購協議」)。如果通路合作夥伴向 EMC 購買產品或服務,在獲得進一步通知前,通路合作夥伴皆須向適合的 EMC 實體進行訂購,且此類採購行為須遵循您與 EMC 或 Dell EMC 附屬公司簽訂以授權您使用軟體提供服務之現有《服務供應商訂購協議》、《主要訂購協議》、《聯盟協議》或其他採購協議 (以下統稱「EMC 採購協議」)。若您和 EMC 之間並未簽訂《EMC 訂購協議》,您必須簽訂一份《EMC 訂購協議》以便直接向 EMC 購買產品和服務並進行轉售。

      2. Dell 雲端解決方案。若通路合作夥伴購買任何 Dell 雲端解決方案,則須遵循 Dell 於 www.dell.com/cloudterms 中規定適用於美國的《雲端解決方案協議》或其他該類協議。

      3. 報告。為了讓 Dell EMC 提供可用優勢,通路合作夥伴應向 Dell EMC 提供識別資訊,包括客戶、地點、合約期間和期間使用功能的銷售點報告,或在適用報表產生時提供該資訊給 Dell EMC。包含所有 Dell EMC 針對 EMC、Dell 或 Dell EMC 設備擬訂之合約。請於每個月 15 號提交此表格至 EMCServiceProviderPOSReport@dell.com。若當月沒有任何活動,請提交空白的 POS 報表。

      解決方案供應商附件

      1. 合作夥伴狀態。您可在此 取得關於解決方案供應商的其他要求若違反本協議之任何條款,可能導致本協議終止,或您將不得以解決方案供應商身分參與本計畫。在遵循本協議和 Dell EMC 書面通知及授權的情況下,您有權向 Dell EMC 購買 Dell EMC 產品和服務。

      2. 訂購協議。如果通路合作夥伴向 Dell 購買產品或服務進行轉售,在獲得進一步通知前,通路合作夥伴皆須向適合的 Dell 實體進行訂購,且此類採購行為須遵循當時您與 Dell 或 Dell EMC 附屬公司簽訂的現有《經銷商銷售條款》或任何現有《經銷商協議》、《附加價值經銷商協議》,或受到任何實質上相似的轉售協議之約束與限制 (以下統稱「Dell 訂購協議」)。如果通路合作夥伴向 EMC 購買產品或服務以進行轉售,在獲得進一步通知前,通路合作夥伴皆須向適合的 EMC 實體進行訂購,且此類採購行為須遵循您與 Dell 或 Dell EMC 附屬公司簽訂的現有《通路合作夥伴經銷商協議》、《附加價值經銷商協議》或其它採購協議 (以下統稱「EMC 訂購協議」)。  如果您和 Dell/EMC 之間並未簽訂任何訂購協議,您必須簽訂一份《Dell/EMC 訂購協議》以便直接向 Dell/EMC 購買產品和服務以進行轉售。

      3. 商機管理和其他入口網站條款。除一般條款中第 16條規定外,您亦須遵循合作夥伴入口網站發佈之所有條款,包括但不限於:

      a.      Dell EMC 發佈於此處 的《商機管理和業務線註冊官方指南》.

      b.      Dell EMC《合作夥伴計畫退貨政策》(如有任何適用者)

      4. 優先順序。 若有關 Dell EMC 採購或是銷售 Dell EMC 產品或服務的條款出現相互衝突的情況,則優先適用《Dell 訂購協議》或《EMC 訂購協議》(以適用者為準),其次為《解決方案合作夥伴附件》,最後為《一般條款》。若關於計畫、資訊、機密資訊、獎勵、回饋金、定價 (與計畫相關而提供) 或解釋本協議的條款出現衝突情況,則優先適用此《解決方案合作夥伴附件》,其次為《一般條款》,最後為《EMC 訂購協議》或《Dell 訂購協議》(以適用者為準)。

      代理商附件

      1. 合作夥伴狀態。若違反本協議之任何條款,可能導致本協議終止,或您將不得以代理商身分參與本計畫。在遵循 Dell EMC 核准您以 Dell EMC 授權代理商身分參與計畫的書面通知及授權,以及遵循本協議規定的情況下,您有權在《Dell 訂購協議》或《EMC 訂購協議》規定的區域內 (定義如下) 向 Dell EMC 購買 Dell EMC 產品和服務以轉售予經銷商。

      2. 訂購協議。如果通路合作夥伴向 Dell 購買產品或服務以轉售予解決方案供應商,在獲得進一步通知前,通路合作夥伴皆須向適合的 Dell 實體進行訂購,且此類採購行為須遵循您與 Dell 或 Dell EMC 附屬公司簽訂的任何現有《Dell 代理商協議》,或受到任何實質上相似的代理協議之約束與限制 (以下統稱「Dell 訂購協議」),上述協議授權您購買 Dell 產品並轉售予解決方案供應商。如果通路合作夥伴向 EMC 購買產品或服務以轉售予您指定區域內的解決方案供應商,在獲得進一步通知前,通路合作夥伴皆須向適合的 EMC 實體進行訂購,且此類採購行為須遵循您與 Dell 或 Dell EMC 附屬公司簽訂的現有《通路合作夥伴代理商協議》或其它採購協議的約束與限制 (以下統稱「EMC 訂購協議」)。如果您與 EMC 之間並未簽訂《EMC 訂購協議》,您必須簽訂一份《EMC 訂購協議》以便直接向 EMC 購買產品和服務以轉售予您指定區域內的解決方案供應商。

      3. 經銷商法規遵循。若 Dell 經銷商與任一方簽訂或維護關於轉售或代理 Dell 產品或服務之任何協議,應確保每份協議規定的商業行為要求與一般條款第 10 條規範之要求一致,且對 Dell 的保護不得較該規範為少。

      4. 商機管理和融資信函。除一般條款中第 16 條規定外,您亦須遵循合作夥伴入口網站發佈之所有條款,包括但不限於:

      a.      Dell EMC 發佈於此處 的《商機和業務線管理指南》.

      b.      透過入口網站或書面提供予您之 Dell EMC融資信函

      5. 優先順序。以書面形式個別簽訂之《EMC 訂購協議》或《EMC 訂購協議》規範以下內容:(i) 您向 Dell EMC 或 Dell EMC 附屬公司採購產品和服務的行為,以及 (ii) 您在代理商協議規定的地理或市場區域中向代理商轉售上述產品和服務之權利。若關於計畫、資訊、機密資訊、獎勵、回饋金、定價 (與計畫相關而提供) 或解釋本協議的條款出現衝突情況,則優先適用本《代理商附件》,其次為《一般條款》,最後為《EMC 訂購協議》或《Dell 訂購協議》(以適用者為準)。