Get connected to keep your systems running at their best with Secure Remote Services
Secure Remote Services (formerly ESRS) is a secure, two-way connection between Dell EMC products and Dell EMC Customer Support that helps customers avoid and resolve issues up to 73% faster1. It is completely virtual and offers flexibility for enterprise environments of any size.
Secure Remote Services Key Benefits
Leverage Secure Remote Services, Dell EMC’s secure, bi-directional connectivity technology that proactively detects system problems and prevents issues before they impact your business.
ESRS gives me proactive supervision of my environment and the ability to rapidly address failures, ideally before they happen.