Technologies that maximize system uptime are critical to your business in this era of digital transformation. Dell EMC’s data-driven support technologies meet you where you are - from a single system to an entire data center. Benefit from complete visibility, actionable insights and system health recommendations. Predictive intelligence helps prevent issues before they occur.
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Take advantage of Dell EMC support technologies with artificial intelligence and predictive analytics to enable scheduled maintenance instead of downtime — taking the “break” out of break-fix. Leverage our deployment technologies to accelerate your technology adoption. Get connected to Dell EMC today.
SupportAssist is our automated proactive and predictive support technology.
Easy, convenient and flexible way to manage your Dell EMC products throughout their lifecycles.
Learn how Big Data intelligence and connectivity enhance your support experiences.
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1, 2 Not available on Linux, Windows RT, Windows 10S, Android, Ubuntu or Chrome based products. SupportAssist for PCs automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards. Predictive analysis failure detection includes PC hard drives, solid state drives, batteries, thermals and desktop fans as well as server hard disks, backplanes and expanders.