Start your transformation and realize your future as a digital organization. Modernize with IT infrastructure that takes you to the next level and give your workforce the power to perform their best.
Ensure consistent operations with consistent infrastructure across private, public and the edge.
Deliver cloud capabilities to store and protect your workloads in the right cloud.
Simplify IT with a turnkey engineered system experience and enable a VMware cloud model.
Validated designs unlock converged infrastructure benefits with flexibility and choice.
All-in-one system that brings together the Dell EMC power portfolio into one streamlined autonomous infrastructure system.
Scale without limits and simplify the path to hybrid cloud with this turnkey HCI platform.
Start small and grow in flexible, discrete increments with VxFlex integrated systems.
Accelerate hybrid cloud adoption across Azure Public, on-premise and intelligent edge.
HCI built on PowerEdge servers with VMware vSAN for software-defined storage.
Gain massive scalability and no-compromise resilience with validated building blocks.
Invest in modern IT to take advantage of new opportunities, reduce cost and increase uptime.
Appliances integrate PowerEdge servers, Nutanix software, and hypervisor choice.
Kubernetes infrastructure that moves at the speed of developers.
Explore Dell Technologies products including PCs and accessories, infrastructure and security products that scale to help your midmarket business grow.
Ensure consistent operations with consistent infrastructure across private, public and the edge.
Deliver cloud capabilities to store and protect your workloads in the right cloud.
Simplify IT with a turnkey engineered system experience and enable a VMware cloud model.
Validated designs unlock converged infrastructure benefits with flexibility and choice.
All-in-one system that brings together the Dell EMC power portfolio into one streamlined autonomous infrastructure system.
Scale without limits and simplify the path to hybrid cloud with this turnkey HCI platform.
Start small and grow in flexible, discrete increments with VxFlex integrated systems.
Accelerate hybrid cloud adoption across Azure Public, on-premise and intelligent edge.
HCI built on PowerEdge servers with VMware vSAN for software-defined storage.
Gain massive scalability and no-compromise resilience with validated building blocks.
Invest in modern IT to take advantage of new opportunities, reduce cost and increase uptime.
Appliances integrate PowerEdge servers, Nutanix software, and hypervisor choice.
Kubernetes infrastructure that moves at the speed of developers.
Explore Dell Technologies products including PCs and accessories, infrastructure and security products that scale to help your midmarket business grow.
Dell Technologies is the one partner you need that can help you make it real.
Modernize IT infrastructure to drive innovation and achieve real business outcomes.
Unlock the value of your data and be more likely to make faster data-driven decisions.
Realize the power of AI with modern infrastructure and AI-enabled IT solutions.
Achieve greater business agility and accelerate time to market.
Harness the value of your data with integrated, validated tools for big data analytics.
Make innovation real with HPC solutions and modern IT infrastructure.
Simplify IT for SAP landscapes including adoption of S/4HANA and SAP Leonardo.
Drive smarter decisions with IoT solutions from the Dell Technologies portfolio.
Simplify deployment of SQL environments and accelerate time-to-value for better service delivery and business innovation.
Solutions to deliver consistent cloud operations and a modern end-user experience across core, cloud and edge.
Empower your people with flexible, award-winning devices that maximize productivity.
Deploy, secure, manage and support your devices from the cloud.
Start up, connect and charge at full speed with Dell laptops, desktops and displays.
Protect your competitive advantage while freeing up time with built-in security.
Solve complex problems with AI technologies powered by Dell Precision workstations.
Enable digital workspaces to keep users productive and your business secure.
See how customers are using professional grade products to get the job done.
Build on top OEM solutions that we modify, configure, test and optimize to fit your exact workload, scale and deployment needs. Get the best of Dell Technologies, engineered for your application.
Modernize IT infrastructure to drive innovation and achieve real business outcomes.
Unlock the value of your data and be more likely to make faster data-driven decisions.
Realize the power of AI with modern infrastructure and AI-enabled IT solutions.
Achieve greater business agility and accelerate time to market.
Harness the value of your data with integrated, validated tools for big data analytics.
Make innovation real with HPC solutions and modern IT infrastructure.
Simplify IT for SAP landscapes including adoption of S/4HANA and SAP Leonardo.
Drive smarter decisions with IoT solutions from the Dell Technologies portfolio.
Simplify deployment of SQL environments and accelerate time-to-value for better service delivery and business innovation.
Solutions to deliver consistent cloud operations and a modern end-user experience across core, cloud and edge.
Empower your people with flexible, award-winning devices that maximize productivity.
Deploy, secure, manage and support your devices from the cloud.
Start up, connect and charge at full speed with Dell laptops, desktops and displays.
Protect your competitive advantage while freeing up time with built-in security.
Solve complex problems with AI technologies powered by Dell Precision workstations.
Enable digital workspaces to keep users productive and your business secure.
See how customers are using professional grade products to get the job done.
Build on top OEM solutions that we modify, configure, test and optimize to fit your exact workload, scale and deployment needs. Get the best of Dell Technologies, engineered for your application.
Plan and execute your IT, workforce or application transformation strategy.
Get more out of technology starting on day one with efficient Deployment Services.
Maximize productivity and uptime with smart technology and IT support experts.
Develop the IT skills required to lead and execute transformational strategies.
Experts accelerate your technology transition and optimize IT infrastructure
Optimize IT operations and realize transformation with Managed Services.
Transform your mission-critical applications with enterprise-class cloud and services.
Get technology you need now and optimize your IT spend with Dell Financial Services.
Proactively manage support and services with adaptive AI and data-driven technologies
Transform the way you buy IT with a single platform for global purchasing.
Dell Technologies is committed to transforming businesses, shaping the future of innovation and developing technologies to drive human progress.
Meet the future with AI, machine learning, multi-cloud and edge computing.
Unlock innovation across your environments with a consistent multi-cloud strategy.
Modernize IT infrastructure to enable new, high-value business capabilities.
Start viewing security as an extension of your business so you can focus on innovation.
Deliver digital products and experiences faster by rethinking the way you design, build and run custom and off-the-shelf applications.
Put your employees first with seamless, intuitive user experiences, simplified management and trusted security.
See how organizations make the infinite possibilities of data real by working with us.
Dell Technologies is a family of seven businesses helping to build the digital future.
Get to know the leadership team committed to your transformation.
See Dell Technologies news and news from our family of brands.
We advance sustainability, cultivate inclusion and transform lives with technology
Meet the future with AI, machine learning, multi-cloud and edge computing.
Unlock innovation across your environments with a consistent multi-cloud strategy.
Modernize IT infrastructure to enable new, high-value business capabilities.
Start viewing security as an extension of your business so you can focus on innovation.
Deliver digital products and experiences faster by rethinking the way you design, build and run custom and off-the-shelf applications.
Put your employees first with seamless, intuitive user experiences, simplified management and trusted security.
See how organizations make the infinite possibilities of data real by working with us.
Dell Technologies is a family of seven businesses helping to build the digital future.
Get to know the leadership team committed to your transformation.
See Dell Technologies news and news from our family of brands.
We advance sustainability, cultivate inclusion and transform lives with technology
SupportAssist1 is Dell’s smart technology that keeps PCs running at their best.
Manage your entire fleet with the confidence to take action anytime, anywhere. With ProSupport, gain visibility into the health of your Dell fleet based on telemetry-driven insights. ProSupport Plus unlocks our differentiating technology that uses machine learning to predict issues before they happen and proactively resolves them when they do. With SupportAssist, downtime is minimized or avoided completely.
Key Benefits
What We Offer | Purpose | Benefits | What You Get |
---|---|---|---|
SupportAssist for business PCs – IT Managed on Dell PCs with Windows OS
SupportAssist 64-bit Windows Download
|
IT Managers deploy and manage SupportAssist to see across your Dell fleet in one, centralized place.
|
|
|
SupportAssist for business PCs – IT Managed on Dell Latitude with Chrome OS
|
IT Managers deploy and manage Latitude 5400 Chromebook Enterprise and Dell Latitude 5300 2-in-1 Chromebook Enterprise devices in TechDirect3.
|
|
|
SupportAssist for business PCs - User Managed on Dell PCs with Windows OS
SupportAssist User Managed Download
| If you do not have an IT team, employees can use SupportAssist on their PC. Alerts, update recommendations and PC optimizations will be seen by the end user. |
|
|
92%
Less time to resolution with ProSupport Plus with SupportAssist for business PCs2
68%
Fewer steps in the support process with ProSupport Plus with SupportAssist for business PCs2
We can proactively identify issues before they become problems with SupportAssist, and enable staff to stay productive
Learn more about SupportAssist features, including key security features.
Review the user guide for SupportAssist set-up information.
Ask questions on the SupportAssist user forum.
Refer to these helpful videos for details on how to deploy SupportAssist in your business environment.
The most complete support service, it combines priority access to expert support, accidental damage repair and proactive monitoring for issue prevention and resolution.
Easily manage support cases and in-warranty parts dispatches.
1SupportAssist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards. Predictive analysis failure detection includes hard drives, solid state drives, batteries and fans. Not available on Linux, Windows RT, Android, Ubuntu or select Chrome based products.
2Based on a Principled Technologies test report, “Spend Less Time and Effort Troubleshooting Laptop Hardware Failures” dated April 2018. Testing Commissioned by Dell, conducted in the United States. Actual results will vary. http://facts.pt/L52XKM
3You will be required to enable SupportAssist in the Google Admin console with a Google Chrome Enterprise Upgrade License.
4SupportAssist for Chrome OS proactively alerts Dell to: operating system issues, failures of hard drives, batteries, memory and internal cables
5SupportAssist for Chrome OS predictive issue detection includes battery